Ransomware: Avoiding a King's Ransom
Ransomware is the next big scourge to strike IT departments and the mission-critical data they protect. It's not a trivial threat – one your organization is almost certain to encounter. Read this...
View ArticlePractical Patch Compliance – Relieving IT Security Audit Pain, from the...
Microsoft's System Center Configuration Manager doesn't handle every aspect of Linux/UNIX and third-party application security. Here's how to augment and leverage SCCM to close the gaps.
View ArticleWindows Server 2003 End-of-Support – How to Securely Extend Service Life
Microsoft withdrew support for Windows Server 2003 on July 14, 2015, but many companies are still continuing to use the software and that has serious implications. Here's how you need to respond to...
View ArticleThe 7 Best Practices for Resolving Emerging Challenges in Unified Endpoint...
Increased use of emerging technologies, particularly in regard to virtualization and mobilization of IT resources, are changing how enterprise services are hosted, provisioned, and employed. To be...
View ArticleWhat is the Future of IT Service Management?
Based on their worldwide survey of IT professionals, this report by EMA Research summarizes the outlook for IT Service Management. Learn the current state and future plans for the people, processes and...
View ArticleBest Practices for Maximizing Efficiency Through Service Automation
Is your IT organization faced with delivering a higher level of service and support at lower cost? Learn how Service Automation helps IT organizations deliver world-class service by addressing...
View ArticleGartner Magic Quadrant Report for IT Service Support Management (ITSSM)
In this report, Gartner examines the IT Service Support Management (ITSSM) tools supplied by 10 vendors. Based on Gartner's analysis and supported by interviews with actual users, the report gives...
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